Terms of Service

Hayes Boutique

Last Updated: July 2026

Overview

Welcome to Hayes Boutique.

Throughout this website, the terms “we”, “us” and “our” refer to Hayes Boutique. We operate this online store and website, including all information, features, content, tools, products, and services made available through this platform to provide you, the customer, with a smooth and enjoyable shopping experience.

Our online store is powered by Shopify, which provides the e-commerce platform that allows us to sell our products and services to you.

The terms and conditions outlined below, together with any policies referenced on this website, including our Privacy Policy, Shipping Policy, and Return & Refund Policy, govern your use of our website and services.

Please read these Terms of Service carefully before browsing, using, or purchasing from our store. By visiting our website, placing an order, or using any part of our services, you agree to be bound by these Terms of Service.

Section 1 — Access and Account Eligibility

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country, province, or state of residence, or that you are the age of majority and have given consent for any minor dependents to use this website under your supervision.

To access certain features of our website, such as placing an order or creating a customer account, you may be required to provide personal information including your name, email address, billing information, shipping address, and payment details.

You agree that all information you provide to Hayes Boutique is accurate, complete, current, and truthful.

You are responsible for maintaining the confidentiality of your account details and password. You are also responsible for all activity that occurs under your account.

Section 2 — Products and Product Information

We make every reasonable effort to display our products, colors, textures, sizing, and details as accurately as possible.

However, we cannot guarantee that your device’s screen settings, display resolution, or color settings will accurately reflect the exact appearance of the products in real life.

Product descriptions, prices, availability, promotions, and specifications may be updated, changed, or discontinued at any time without prior notice.

We reserve the right to limit the quantities of any products or services that we offer. We may also limit or cancel orders on a case-by-case basis where necessary.

Section 3 — Order Acceptance and Validation

When you place an order on our website, you are making an offer to purchase the selected items.

Hayes Boutique reserves the right to accept, decline, limit, or cancel any order for legitimate business reasons, including but not limited to suspected fraud, incorrect pricing, stock issues, payment issues, or errors in product information.

Your order is only considered accepted once you receive an official order confirmation email and your payment has been successfully processed.

Please review your cart, shipping details, and billing information carefully before completing your order.

Once an order has started processing or has been shipped, we may not be able to cancel or modify it.

All purchases are subject to our Return & Refund Policy.

Section 4 — Pricing, Billing, and Payment

All prices, discounts, and promotions displayed on our website are subject to change without notice.

The final price charged for an item will be the price displayed at the time your order is completed, as shown in your order confirmation email.

Unless stated otherwise, prices may not include applicable taxes, customs duties, import fees, or other charges that may apply depending on your location.

You agree to provide current, complete, and accurate billing and payment information for all purchases made through Hayes Boutique.

You confirm that:

The payment information you provide is accurate and valid
You are authorized to use the selected payment method
Your payment provider will honor the transaction
You agree to pay the full amount shown at checkout, including any applicable taxes, shipping fees, or other charges

Section 5 — Shipping, Delivery, and Risk of Loss

We work with reliable shipping partners to deliver your order safely.

Delivery times shown on our website are estimates only and do not guarantee exact delivery dates.

Hayes Boutique is not responsible for delays caused by customs procedures, courier delays, weather conditions, peak seasons, incorrect shipping information, or events outside our reasonable control.

Once your order has been transferred to the shipping carrier, delivery responsibility moves to the carrier. However, if there is an issue with your shipment, we encourage you to contact us so we can assist where possible.

For more information, please review our Shipping Policy.

Section 6 — Intellectual Property Rights

All content on this website, including but not limited to text, logos, branding, product images, graphics, website layout, videos, designs, icons, and overall visual appearance, belongs to Hayes Boutique, our partners, or our licensed content providers.

You may use our website only for personal, non-commercial shopping purposes.

You may not copy, reproduce, modify, distribute, publish, sell, download, or use any content from our website without our prior written permission.

Unauthorized use of our content may violate copyright, trademark, and intellectual property laws.

Section 7 — Third-Party Tools and Services

We may provide access to third-party tools, apps, plugins, payment providers, tracking services, size guides, or other external services.

These third-party tools are provided “as is” and “as available” without any warranties from Hayes Boutique.

We are not responsible for the availability, accuracy, performance, policies, or actions of third-party providers.

Your use of third-party tools or services is subject to the terms and policies of those providers.

Section 8 — External Links

Certain content, features, or links on our website may direct you to third-party websites.

We are not responsible for reviewing, monitoring, or guaranteeing the accuracy, safety, or reliability of third-party websites or external content.

Any interaction with third-party websites is at your own risk.

Please review the terms and privacy policies of third-party websites before using them or making purchases through them.

Section 9 — Relationship with Shopify

Our online store is hosted by Shopify, which provides the e-commerce platform that allows us to sell our products to you.

However, any purchase made through our store is a transaction directly between you and Hayes Boutique.

By using our website, you acknowledge that Shopify is not responsible for the operation of Hayes Boutique, the products sold by Hayes Boutique, or any agreement between you and Hayes Boutique.

Section 10 — Data Privacy

All personal information collected through our website is handled in accordance with our Privacy Policy.

Because our store is hosted by Shopify, your personal information may be processed through Shopify’s secure systems in order to support website functionality, order processing, payment processing, and delivery.

Please review our Privacy Policy for more information about how your personal data is collected, used, stored, and protected.

Section 11 — User Comments, Feedback, and Submissions

If you send us feedback, reviews, suggestions, ideas, images, messages, or other submissions, you grant Hayes Boutique the right to use, edit, publish, translate, display, and share that content for business and marketing purposes, unless prohibited by applicable law.

We are not obligated to:

Keep feedback confidential
Pay compensation for feedback
Respond to feedback or submissions
Publish all submitted reviews or comments

We reserve the right to remove or edit comments, reviews, or submissions that we consider unlawful, offensive, misleading, defamatory, abusive, harmful, or in violation of these Terms of Service.

You agree that your comments and submissions will not violate the rights of any third party and will not contain malware, viruses, false information, or misleading content.

Section 12 — Accuracy of Website Information and Errors

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping details, availability, or other content.

We reserve the right to correct errors, update information, change prices, or cancel orders if any information on our website is inaccurate at any time, including after an order has been placed.

We are not obligated to update, amend, or clarify information on our website except as required by law.

Section 13 — Prohibited Use

You are prohibited from using our website or services:

For any unlawful or unauthorized purpose
To violate any laws, regulations, or rules
To infringe upon our intellectual property rights or the rights of others
To submit false, misleading, or fraudulent information
To harass, abuse, insult, harm, defame, threaten, or discriminate against others
To upload or transmit viruses, malware, or harmful code
To collect, scrape, or track personal information of others
To engage in spam, phishing, fraud, or other deceptive practices
To interfere with the security or functionality of our website
To bypass security features of our website, Shopify, or related services

We reserve the right to suspend or terminate your access to our website or services if you violate these prohibited uses.

Section 14 — Termination

These Terms of Service remain effective unless and until terminated by either you or Hayes Boutique.

You may terminate these Terms at any time by stopping use of our website and services.

If we believe that you have violated these Terms, we may suspend or terminate your access to our website or services without prior notice.

Any obligations or liabilities incurred before termination will survive termination where applicable.

Section 15 — Disclaimer of Warranties

Our website, services, and products are provided on an “as is” and “as available” basis, unless otherwise stated.

We do not guarantee that:

The website will always be available or uninterrupted
The website will always be secure or error-free
Product descriptions or content will always be completely accurate
Products will meet every individual expectation
Any errors will be immediately corrected

To the maximum extent permitted by applicable law, Hayes Boutique disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

Section 16 — Limitation of Liability

To the maximum extent permitted by applicable law, Hayes Boutique, its owners, employees, partners, suppliers, service providers, contractors, affiliates, and licensors shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of our website, services, or products.

This includes, but is not limited to:

Loss of profits
Loss of revenue
Loss of savings
Loss of data
Replacement costs
Delivery delays
Website interruptions
Product use or inability to use a product

Some jurisdictions do not allow limitations of liability for certain damages. In such cases, our liability will be limited to the maximum extent permitted by law.

Section 17 — Indemnification

You agree to indemnify, defend, and hold harmless Hayes Boutique, Shopify, and our respective owners, affiliates, partners, employees, contractors, suppliers, service providers, and licensors from any claims, demands, liabilities, losses, damages, or expenses, including reasonable legal fees, arising from:

Your breach of these Terms of Service
Your violation of any law or regulation
Your violation of the rights of a third party
Your misuse of our website or services
Your fraudulent, harmful, or unauthorized activity

Section 18 — Severability

If any part of these Terms of Service is found to be unlawful, invalid, void, or unenforceable, that part shall still be enforceable to the fullest extent permitted by law.

The unenforceable portion shall be considered removed from these Terms, and the remaining provisions shall remain valid and enforceable.

Section 19 — Waiver and Entire Agreement

The failure of Hayes Boutique to enforce any right or provision of these Terms shall not be considered a waiver of that right or provision.

These Terms of Service, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies posted on our website, represent the entire agreement between you and Hayes Boutique regarding your use of our website and services.

These Terms replace any prior agreements, communications, or understandings between you and Hayes Boutique.

Section 20 — Assignment

You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written consent.

Hayes Boutique may assign, transfer, or delegate its rights and obligations under these Terms at any time without requiring your consent, where permitted by law.

Section 21 — Governing Law and Jurisdiction

These Terms of Service and any agreements whereby we provide products or services to you shall be governed by and interpreted in accordance with the laws of the jurisdiction in which Hayes Boutique is legally registered or primarily operates.

Any disputes shall be handled by the competent courts of that jurisdiction, unless applicable consumer protection laws provide otherwise.

Section 22 — Section Headings

The section headings used in these Terms are included for convenience only and do not limit or affect the meaning or interpretation of these Terms.

Section 23 — Changes to the Terms of Service

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right to update, change, or replace any part of these Terms by posting updates on our website.

It is your responsibility to check this page periodically for changes.

Your continued use of our website after any changes are posted means that you accept those changes.

Section 24 — Contact Information

If you have any questions about these Terms of Service, our policies, or your order, please contact us at:

Hayes Boutique
Email: info@hayesboutique.com

We’re always happy to help.