Shipping Policy
Hayes Boutique
Order Processing
Every order at Hayes Boutique is prepared with care and attention to detail.
Please allow 1–3 business days for order processing before your package is dispatched.
Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Timeframes
Our standard delivery time is 5–15 business days, depending on your location.
We work with reliable shipping partners to ensure your order arrives safely and efficiently. Once your order has been shipped, you will receive a confirmation email with tracking details so you can follow your delivery.
Shipping Costs
We’re happy to offer free shipping on all orders, with no minimum purchase required.
Your order will be delivered straight to your door at no additional cost.
Placing an Order
Ordering from Hayes Boutique is simple:
- Choose your preferred item and add it to your cart
- Proceed to checkout and review your shipping details carefully
- Select your payment method — all payments are processed through a secure, SSL-encrypted system
- After completing your purchase, you’ll receive an order confirmation email for your records
Shipping Confirmation & Tracking
Once your order has been processed and shipped, you will receive a shipping confirmation email with your tracking details.
Please allow some time for tracking information to update after your package has been dispatched.
Delays & Availability
While we aim to deliver all orders within the stated timeframe, shipping times may occasionally be affected by peak seasons, customs procedures, courier delays, weather conditions, or unexpected global delays.
Our team is always working to get your order to you as quickly as possible and will keep you informed if any significant delays occur.
Incorrect Shipping Information
Please make sure all shipping details are entered correctly at checkout.
Hayes Boutique is not responsible for orders delayed, returned, or lost due to incorrect or incomplete shipping information provided by the customer.
If you notice an error in your shipping address, please contact us as soon as possible at:
We will do our best to update the information before your order is shipped, but we cannot guarantee changes once the order has been processed.
Customer Care
If you need assistance with your order or have questions about delivery, please reach out to our Customer Care team:
Hayes Boutique
Email: info@hayesboutique.com
We’re always happy to help.